This forced churning, like all forced churning, might even do the brand franchise good, and enable it to compete in a more mainstream manner and appeal to a wider audience. The loser in this is a whole lot of consumers who really wanted fairness As we wait with bated breath for the new name for Fair & Lovely to be announced, a few things seem obvious: One, it was a move suddenly dictated from London because it just isn’t Hindustan Unilever’s (HUL’s) style in all the years we have known it to miss a beat when it comes to flawless, confident and much-researched execution of any change — especially when it involves consumers and a Rs 4,000 crore brand. Representative Image In this case, HUL announced changing the name first, then announced that the new name was being legally registered (their risk assessment clearly did not show this as a possibility otherwise, […]