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Bust Your Car
C'est La Vie

Bust Your Car

Only after copious analysis which led to choice of alternative solutions; critical hypotheses, on which the choice would be based, and treasure -hunt- like data searches through the case to validate those hypotheses, would the solution to the problem start to get discussed. In business meetings today, unfortunately, a lot of time gets spent on debating solutions and very little time on discussing or diagnosing the problem. In fact, it is deemed distinctly unfashionable in today’s fastpaced would, with a bias for action and quarterly results, to discuss a problem instead of leaping to instant action. A famous story on problem-solving is about the customer who reported to his car company (GM, I think) that there was something wrong with his car. The man said, “When I go to the ice cream shop to buy vanilla ice cream, my car always starts on my return with no fuss. But when […]

April 24, 2011
Will Consumption Hold Up?
Demand Drivers

Will Consumption Hold Up?

Future income projections will show what we already know based on data of the last five and ten years: that between now and 2015, if there is no dramatic change in policy, past patterns of income growth will perpetuate and the top (richest) 20 percent of Consumer India will increase its income at a much faster rate than the rest of India and get even more unequally rich. We also know from past data that this group has a healthy income surplus, so, despite inflation, it will continue to increase its surplus. That’s why we haven’t seen any demand-led slowdown in expensive durables including cars, the stock market, in high-end smartphones and so on. That is why business class seats are not going a – begging despite ridiculous spot fares, because the opportunity cost of the buyers’ time to earn more is greater. Housing is never a good indicator of […]

April 16, 2011
Maid to Order
C'est La Vie

Maid to Order

Of course, the husband, as usual, also has a meeting or is traveling. (I wonder, are things different for this generation of young mothers? Has the helpful, responsible, gender-roles-disregarding husband finally arrived?) You jump through hoops and manage to live to fight another day, but you just cut a few years off your life and permanently kill more brain cells than you need to and acquire more IOUs that will come back to haunt you. Sadly, such situations repeat in different way over the years- – I have been interrupted during a board meeting, in the midst of an impassioned speech, with desperate “mamma, please call it’s urgent” messages from my 16-year-old. The dog ran out and bit the courier man, who insisted that someone take him to the doctor and maybe the police station as well. The maid dissolved into tears, leaving my daughter at home on study leave […]

March 27, 2011
Maiden Over
C'est La Vie

Maiden Over

In the rest of our lives, I am the one with the religious compulsions and he is the agnostic. But in his cricket life, he is the fervent devotee, and I, the atheist. And so, just as I say a prayer on this behalf when he refuses to enter a temple because the floor is too dirty/ too hot/ cold/ crowded/ noisy, that day too, I said a prayer on his behalf at cricket aarti time, when they rolled the green in the evening with something resembling a road roller. I can tell the progress in my professional gender confidence from how I react to the ritual start of any meeting during cricket season- the detailed discussions on what happened, what should have happened and what will happen next. I have heard grown men take a pause from bashing each other to shed a collective tear over a missed catch. In my […]

March 13, 2011
19 X 19 =?
C'est La Vie

19 X 19 =?

At boot camp, you woke up at 5 am and sat cross-legged on the floor, doing sums from a workbook. Break for breakfast, lunch and afternoon play to refresh your mind (what on earth did body have to do with anything?) and in the evening you did more sums, after which you gratefully crawled into bed. He then sat and erased all the answers that you wrote in the workbook, so that the sums could be recycled a few days later. My brother, who was a bit older, was also an inmate at the boot camp. I can’t remember what maths he did, but he has always maintained that he was burnt out at 10 because he was made to solve simultaneous equations at seven. After boot camp my mark soared, but that only egged my father on. We graduated to multiplication tables. You had to stand with your fingers […]

January 16, 2011
Freedom at Mid Life
C'est La Vie

Freedom at Mid Life

The men decided that the only logical thing to do was to take a break and reassemble after dinner for a few more hours of work, before the scheduled early start the next day. The young lady also gamely agreed to this, thought she looked very unhappy and agitated. After some persuasion, she admitted that her one-year old son didn’t sleep until he saw “mommy”. So she had planned to leave after the meeting, drive two hours to her home and then leave again at the crack of dawn the next day to be back in time for the meeting. Motherhood guilt mingled with a desperate need not to appear unprofessional. As I looked at her stressed state, I thanked the lord that I had long passed her age, and had “been there, done that”. I thought with a heartfelt shudder, that I never wanted to be a young mother […]

December 26, 2010
And the award goes to…
Corporate Governance

And the award goes to…

We certainly have been a chaotic, noisy democracy this last year, with lots of societal churning. As mythology tells us, any churning done jointly by the good guys and the bad guys, yields both poison and nectar, and so we have had good, bad, ugly and funny incidents. This year’s award for constructive disruption goes to the insurance regulator, who issued a fiat that insurance companies must diversify into insurance. It was a “shock and awe” regulation, as a foreign analyst dubbed it, but it ensured that the insurance industry applied its mind to moving beyond the comfortable value space of wealth management and mutual fund-like offerings with a garnish of insurance sprinkled on top. Of course, parts of India Inc shook their heads disapprovingly, as business models fell apart, at the “value destructive” behaviour of the regulator. The “who pulled the trigger” root cause award for this goes to […]

December 18, 2010
Meet or Wed
C'est La Vie

Meet or Wed

I intended to say, “Have to keep car going to Shalimar hotel to meet somebody”. “Meet” became “wed”, because the w-x-y-z key is just below the m-n-o key and a carelessly pressed m became w. The phone then used its brain and said weet is not a word. So the last is extra, maybe it is wed. Why did it think of w-e-d and not w-e-e? Because like all of us, the predictive text is a creature of habit and I use the word wed – short for Wednesday – more than I use the word wee. In fact I never refer to anything as wee. Most of my friends would think that was an SMS typo. So the message read, “Have to keep car going to Shalimar hotel to wed somebody.” I am a total SMS junkie. The ability it gives me to tell people what I think about […]

December 12, 2010
The Bare And Simple Facts
India My Land

The Bare And Simple Facts

I thought of this story as I was looking at some really basic data, unembellished by any rocket science analytics. The data related to the two magical weapons that we think will annihilate all obstacles and take us to superpower glory. One is the demographic dividend and the other is middle class. This column presents simple data with obvious takeaways on the demographic dividend from a 2009 survey by NCAER Centre for Macro Consumer Research (NCAER-CMCR) and pleads with policy makers for a segment-wise, targeted employment generation policy (not employment guaranteed through manual labour policy or even a sporadic skills development set of programmes, but a holistic policy that looks at what people we have, what they can do, what jobs need to be done/can be done, and how to fit the two). It also pleads for marketers to think about youth markets as beyond denim branded jeans and style-statement […]

November 20, 2010
Prince Gusting, RIP – EYE
C'est La Vie

Prince Gusting, RIP – EYE

This is the story of Prince Gusting (‘Gusting’ because I thought he was disgusting and my daughter and husband didn’t). who held our family, friends, domestic staff, and neighbours in thrall and in tyranny for 11 and a half years and died last month, exactly the way he had lived- on his own terms, fighting to the last, and with an encourage in attendance. We are unused to our new freedom-to be able to answer the doorbell without five minutes of pleas and threats; to be able to eat paneer/chicken/papaya without having our elbow jerked and our eardrums shattered; to leave the house without the mandatory dash to the door to escape the furious creature trying to stop us. It is nice to hug family and friends, without furtively looking for Prince, because he disapproved of us having body contact with anybody except him. He disapproved of many things, and […]

November 14, 2010
allpostspage

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